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- How can I change an account's password? You can change an accounts password simply by logging into your Reseller Control Panel and navigating as follows: Accounts -> [Click on Applicable Account Username] -> Control Panel Login. You will then be able to modify the applicable ac... Read More
- Can I set individual usage limits per phone number? Absolutely. You can set an accounts minute usage allowance by logging into your Reseller Control Panel and navigating as follows: Accounts -> [Click on Applicable Account Username] -> Usage & Limits. You will then be able to set... Read More
- Can I control what features my accounts have access to? Absolutely. You can set what features your accounts have access to by logging into your Reseller Control Panel and navigating as follows: Accounts -> [Click on Applicable Account Username] -> Feature List. You will then be able to c... Read More
- Checking Voicemail There are four (4) different ways to check your VOIPo voicemail: 1. To check and listen to your VOIPo voicemail, simply enter "123" on the keypad of your VOIPo connected phone. ... Read More
- Where can I find my SIP credentials? You will be able to find your SIP credentials for your applicable Full Service Line account simply by logging into your Reseller Control Panel and navigating as follows: Accounts -> [Click on Applicable Account Username] -> SIP Credentials.&nbs... Read More
- Voicemail Controls Once logged into the Voipo provided control panel (vPanel), there will be a tab labeled "Voicemail" in the top right. In here, you will be able to control a multitude of settings established with your Voicemail. Select Mailbox: In this sectio... Read More
- Can I view the devices currently registered to an account? Yes. Simply login to your Reseller Control Panel. You will then be able to click Accounts followed by clicking on the applicable Full Service Line account you wish to view. You will then be able to click on "Connections". This... Read More
- How do I modify E911 services for Full Service Line Account? You can modify E911 services for a Full Service Line account simply by logging into your Reseller Control Panel. You will then be able to click Accounts followed by clicking on the applicable Full Service Line account you wish to modify. ... Read More
- Can I add a phone number to an account that already exists? You can definitely add a phone number to an account that already exists. In the case of adding a phone number to a Full Service Account, the phone number will be setup as a virtual phone number which means that by default it will simply serve a... Read More
- Can I download my Call History? You can download your call history. Simply login to your Reseller Control Panel and navigate to "Call History". You will then be able to select the Year and Month and download history for that applicable selection.... Read More
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